The Big Sandy Regional Detention Center has announced changes to how incarcerated individuals receive personal mail. Under the updated policy, personal letters will no longer be accepted directly at the Paintsville facility. Instead, correspondence must be sent through TextBehind, where it will be processed and delivered digitally through facility kiosks and tablets. ✉️ NEW MAILING ADDRESS: Resident’s Full Name & Resident ID Big Sandy Regional Detention Center, KY P.O. Box 247 Phoenix, MD 21131 The facility advises that incomplete or improperly addressed mail may be rejected and discarded. Legal mail, money orders, personal checks, gift cards, and cash cannot be sent to the new processing address. Residents and families should verify mailing instructions with the detention center before sending correspondence. Source: Big Sandy Regional Detention Center #AppalachiaInsider #BigSandyRegionalDetentionCenter #JohnsonCounty #PaintsvilleKY #EasternKentucky #CommunityNotice